Safe Drop (Delivery Without Signature) Terms & Conditions

These Terms & Conditions govern the use of the Safe Drop (Delivery Without Signature) service provided by Tiny Spoon Co., Ltd. ("Tiny Spoon," "we," "our," or "us") through our online store ("Store").

By selecting Safe Drop during checkout, you agree to these Terms & Conditions.

Article 1. Eligible Products

Safe Drop is available only for products designated as eligible on our Store.
Safe Drop may not be available if the shipping address differs from the registered billing address.

Article 2. Orders Containing Non-Eligible Products

If eligible and non-eligible products are purchased together in the same order, Safe Drop may not be available for any of the items in that order.

Article 3. Payment Method

Cash on Delivery (COD) is not available for orders using the Safe Drop service.

Article 4. Service Fee

No additional fee is charged for using the Safe Drop service beyond the applicable shipping charges.

Article 5. Selecting Safe Drop

Safe Drop must be selected during checkout.
Once an order has been placed, the delivery method cannot be changed.

Article 6. Delivery Location

Please select one Safe Drop location from the available options during checkout.
Customers are responsible for selecting a secure location that minimizes the risk of theft, rain exposure, excessive heat or cold, direct sunlight, or other conditions that may damage the product.
After delivery is completed, customers should retrieve their package as soon as possible and move it to a safe indoor location.

Article 7. Delivery Carrier

Tiny Spoon will designate the shipping carrier at its sole discretion. Customers may not request a specific carrier.
Service procedures, such as whether the delivery driver rings the doorbell, may vary depending on the carrier.

Article 8. Permission to Enter the Property

By selecting Safe Drop, you authorize the delivery carrier to enter areas reasonably necessary to complete the delivery, including entrances, front porches, yards, or parcel locker areas.
If the delivery address is an apartment or condominium, you are responsible for ensuring that Safe Drop deliveries are permitted under the property's rules and regulations.

Article 9. When Safe Drop Cannot Be Completed

The delivery carrier may deliver the package in person or return it to the local delivery facility if any of the following circumstances apply:

The designated Safe Drop location cannot be identified.
The shipping address cannot be confirmed.
The package is too large for the parcel locker or no locker is available.
The delivery location is inaccessible due to locked gates, building restrictions, pets, or other obstacles.
The address or delivery instructions provided are incomplete or incorrect.
The carrier reasonably determines that leaving the package would be unsafe or may result in damage.
Any other circumstance prevents a safe delivery.

Article 10. Delivery Confirmation

After delivery is completed, the carrier may provide delivery confirmation through email, a delivery photo, tracking information, or other available methods.

Article 11. Disclaimer of Liability

Delivery is considered complete once the package has been left at the designated Safe Drop location.
Tiny Spoon shall not be liable for any loss, theft, damage, deterioration, contamination, or other issues occurring after delivery has been completed, including damage caused by weather, temperature, sunlight, or third parties.
Tiny Spoon is not responsible for any loss or damage arising from the customer's selected Safe Drop location.
Except where required by applicable law or caused by Tiny Spoon's gross negligence or willful misconduct, Tiny Spoon shall not be liable for any damages resulting from the use of the Safe Drop service.

Article 12. Changes to These Terms

Tiny Spoon reserves the right to amend these Terms & Conditions at any time.
The version of these Terms in effect at the time the order is placed shall apply to that order.

Effective Date: July 29, 2026

Tiny Spoon Co., Ltd.