Privacy policy

Tiny Spoon Co., Ltd. Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from shop.sophielagirafe.jp (the "Site").

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and certain cookies installed on your device.

Additionally, as you browse the Site, we collect information about:

  • The individual web pages or products you view

  • The websites or search terms that referred you to the Site

  • How you interact with the Site

We refer to this automatically collected information as "Device Information."

We collect Device Information using the following technologies:

  • Cookies – Data files placed on your device or computer that often include an anonymous unique identifier. For more information about cookies and how to disable them, please visit http://www.allaboutcookies.org.

  • Log Files – Track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider (ISP), referring/exit pages, and date/time stamps.

  • Web Beacons, Tags, and Pixels – Electronic files used to record information about how you browse the Site.

When you make or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Name

  • Billing address

  • Shipping address

  • Payment information (including credit card details)

  • Email address

  • Telephone number

We refer to this information as "Order Information."

When we refer to "Personal Information" in this Privacy Policy, we mean both Device Information and Order Information.

How We Use Your Personal Information

We generally use the Order Information we collect to:

  • Process and fulfill orders placed through the Site

  • Process payments

  • Arrange shipping

  • Provide invoices and order confirmations

  • Communicate with you

  • Screen orders for potential fraud or risk

  • Provide information, promotions, or advertising relating to our products or services, in accordance with the preferences you have shared with us

We use Device Information, particularly your IP address, to:

  • Screen for potential fraud and security risks

  • Improve and optimize our Site

  • Generate analytics regarding how customers browse and interact with the Site

  • Evaluate the effectiveness of our marketing and advertising campaigns

Sharing Your Personal Information

We share your Personal Information with trusted third-party service providers to help us operate our business.

For example, we use Shopify to power our online store.

You can learn more about how Shopify uses your Personal Information here:

https://www.shopify.com/legal/privacy

We also use Google Analytics to better understand how customers use our Site.

Learn more about how Google uses your information here:

https://policies.google.com/privacy

You can opt out of Google Analytics here:

https://tools.google.com/dlpage/gaoptout

We may also share your Personal Information when required to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other lawful requests for information, or otherwise protect our legal rights.

Behavioral Advertising

We use your Personal Information to provide targeted advertisements and marketing communications that we believe may be of interest to you.

To learn more about how targeted advertising works, please visit the Network Advertising Initiative (NAI):

http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising through the following services:

You can also opt out of some of these services through the Digital Advertising Alliance's opt-out portal:

http://optout.aboutads.info/

Do Not Track

Please note that we do not alter our Site's data collection and use practices when we receive a "Do Not Track" signal from your browser.

Data Retention

When you place an order through the Site, we will retain your Order Information for our records unless and until you request that we delete your Personal Information, except where we are required or permitted by law to retain it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices or for operational, legal, or regulatory reasons.

Contact Us

If you have any questions, comments, or concerns about this Privacy Policy, please contact us at:

Email: hello@tinyspoon.com