Legal notice
Seller: Tiny Spoon Co., Ltd.
Service Name: SOPHIE LA GIRAFE
Person in Charge: Noriko Mori
Location: 10-15 Midorino-machi, Utsunomiya-shi, Tochigi Japan
Shonan Office : 6-3-23-6 Higashikaigan Minami, Chigasaki, Kanagawa, Japan
Explanation of Fees Other Than Product Price:
- Shipping fees for Okinawa and remote islands are 1,400 JPY (excluding tax), while other regions are charged 600 JPY (excluding tax).
- Free shipping is available for total purchase amounts exceeding 5,000 JPY (excluding tax).
Application Validity Period: Within 7 business days from the confirmation of the product check email.
Delivery Timing:
- We will dispatch your order within 2 business days from the order confirmation date (or after payment confirmation for prepayment). Orders placed after 9 am will be processed the next day.
- Earliest Shipping Example: Order placed at 8 am on December 1 - Shipping on December 1 or 2.
- Specific date and time delivery is possible (may vary based on the delivery area and congestion). Please place your order without specifying a date and time for the earliest dispatch.
- Specify safe drop-off in the remarks column.
In the event of a delay in shipment or if the item is out of stock, we will contact you via email. Please check your email carefully for the first 3 days after placing your order. Shipping operations are suspended on Saturdays, Sundays, and holidays.
Payment Methods:
We accept credit card payments, PayPal, and Amazon Pay. Payment is due within 7 days from the product confirmation email.
Qualifications: No specific license
Handled Products: Import and sale of toys and play equipment in Japan, planning and manufacturing of baby products.
Contact Information: Phone Number: 050-6861-7272 (For inquiries, please contact us via email)
Email Address: hello@tinyspoon.com
Website: https://shop.sophielagirafe.jp